Benjamin Raffles, NCPS

Benjamin Raffles is an accredited and fully qualified counsellor who qualified as a counsellor eight years ago and now runs a private practice in Somerset, United Kingdom. He previously managed an independent counselling practice and established a low-cost counselling service to make therapy more accessible regardless of cost. His professional credential is NCPS, noted here as a recognised counselling credential that reflects his training and standing in the field.

His therapeutic style is integrative, meaning he combines complementary approaches and adapts them to suit each client's needs. He draws on Person-Centred work, Gestalt techniques and Transactional Analysis among other influences, and also incorporates elements of modern philosophy such as existentialism. This mix allows him to tailor the way he works so that each client receives an approach shaped around their particular situation.

In sessions he places the client and their experience at the centre of the work, offering compassion, empathy and respect. He treats clients as the experts on their own lives while providing guidance, new ways of exploring issues and steady support. Benjamin frames therapy as a collaborative effort that can bring small, meaningful changes or more profound transformation depending on the goals the client chooses to pursue.

His practice focuses on stress, anxiety, relationship concerns, self-esteem and depression, and he also works with issues such as abandonment, caregiver stress, communication and control problems, isolation and life transitions. He offers a supportive environment in which challenging work can be undertaken with care and purpose.

Integrative approaches for effective online therapy

Benjamin Raffles uses an integrative framework that draws on several established approaches to meet individual needs. Person-Centred work focuses on creating a supportive, non-directive relationship where the client is treated as the expert on their own life - this approach can be especially helpful for building self-esteem and processing life changes. Gestalt techniques emphasise present-moment awareness and experiential exercises to help people notice patterns and try new ways of relating - this can assist with anxiety, relationship issues and coping with transitions. Transactional Analysis (TA) examines communication patterns and roles people adopt in relationships, offering practical ways to improve communication and resolve recurring conflicts.

Choosing the right approach is part of the therapeutic process and Benjamin works collaboratively with each client to identify what fits best. He will listen to a client’s goals, preferences and practical circumstances and adapt methods over time so the work remains relevant and effective.

Online therapy sessions are offered by video call, phone, live chat or text-based messaging to provide flexibility and accessibility. These options allow clients to schedule support around work, caring responsibilities and daily life, and to continue therapy when in-person attendance is difficult. For many people, remote sessions make it easier to maintain steady progress and to access a registered professional from wherever they are.