Carole Scarlett, BACP

Carole Scarlett is a qualified counsellor with 22 years of experience working with young people and adults across the United Kingdom. She holds a BACP credential - the British Association for Counselling and Psychotherapy - and brings a calm, encouraging presence to each conversation.

Carole offers both short-term and longer-term therapy tailored to the needs of each person. She draws on person-centred practice alongside structured methods such as cognitive behavioural therapy, motivational interviewing, solution-focused techniques and trauma-informed work to help people gain clarity and make practical changes. This blend allows her to respond to emotional concerns while also building coping strategies and inner resources.

Her practice focuses on a wide range of difficulties including stress, anxiety, relationship problems, trauma and abuse, grief, depression, self-esteem issues and adjusting to life changes. She also works with attachment concerns, autism and Asperger syndrome, codependency, commitment issues, domestic violence, eating and food-related issues, feelings of emptiness, family problems, guilt and shame, isolation and loneliness, questions of life purpose, multicultural concerns, self-harm and self-love.

Clients can expect an empathic, open and thought-provoking style that encourages personal growth. Carole aims to help people move from uncertainty about their strengths to a clearer sense of what they can become, supporting that process with consistency, encouragement and practical attention to wellbeing.

Approaches and support available through online therapy

Client-Centred Therapy focuses on the person as the expert in their own life. It involves an accepting, non-directive way of working that helps people explore feelings, values and personal goals, and it can be especially helpful for building self-esteem and understanding relationships.

Cognitive Behavioral Therapy (CBT) looks at the links between thoughts, feelings and behaviours. It uses practical exercises to test and change unhelpful thinking patterns and coping strategies, often supporting progress with anxiety, low mood and stress-related problems.

Motivational Interviewing is a collaborative, goal-oriented approach that helps people resolve mixed feelings about change. It encourages personal motivation and small, manageable steps toward goals such as improving relationships, reducing harmful patterns or navigating life transitions.

Finding the right approach is part of the therapy process and will be decided together. Carole will work collaboratively with each person to identify which methods best suit their needs, goals and preferences, and she adapts techniques as the work evolves.

Online sessions by video call, phone, live chat or text-based messaging offer flexibility for people balancing work, family or mobility needs. These options make it possible to maintain continuity of care, fit therapy into a busy life and access registered professionals from familiar surroundings.