Caroline Laing, BACP

Caroline Laing is a person-centred counsellor who blends a compassionate, relational approach with practical therapeutic techniques to help people navigate anxiety, depression, grief, relationship difficulties, burnout and major life changes. She supports clients who feel overwhelmed, stuck, or unsure, helping them make sense of difficult emotions and build the confidence to move forward.

Many people come to Caroline seeking assistance with loss, stress, parenting pressures, or complex relational and trauma-related concerns. Her practice integrates person-centred values with trauma-informed and cognitive behavioural methods, offering a supportive space where clients can feel heard, understood and empowered to make choices that reflect their priorities.

Caroline’s training includes a Level 5 Diploma in Therapeutic Counselling and experience working with Place2Be supporting young people aged 11-16 and with Mind supporting adults. She also brings more than ten years’ experience facilitating group programmes and supervising group facilitators alongside three years of clinical practice as a therapist. Continuing professional development covers safeguarding children and adults, relational trauma, suicide and self-harm, terminal ambivalence, wild therapy and taking therapy outdoors.

Caroline is a registered member of the BACP (British Association for Counselling and Psychotherapy) and is fully insured. She aims to listen, care and help clients reconnect with a life that aligns with their values and goals, and she welcomes exploring next steps with people who feel this approach may suit them.

Person-centred and practical approaches for online therapy

Client-Centred Therapy places the client’s experience at the heart of the work, offering a non-judgemental, empathetic space where people can explore feelings, values and choices; it is helpful for anxiety, low mood, identity concerns and relationship difficulties. Motivational Interviewing is a collaborative, goal-oriented style that helps people resolve ambivalence and strengthen motivation for change - it can be especially useful for issues like behaviour change, commitment concerns and caregiver or health-related challenges. Solution-Focused Therapy concentrates on clients’ strengths and practical steps toward desired outcomes, helping to set achievable goals and notice progress in everyday life.

Finding the right approach is part of the therapeutic process, and Caroline works collaboratively with each person to identify which methods best match their needs, goals and preferences. That collaborative exploration guides the pace and focus of sessions so the work feels relevant and manageable.

Online therapy with Caroline is offered via video calls, phone sessions, live chat and text-based messaging, providing flexibility for busy schedules, family commitments and mobility limitations. These options make it easier to access registered professionals from home or other convenient locations and to choose the format that feels most comfortable for each stage of the work.