Charlotte McKenna, BACP

Charlotte McKenna offers a compassionate, non-judgmental space where people can explore their thoughts and feelings at a pace that feels right for them. She prioritises the unique experiences and strengths each person brings, working collaboratively to help them find greater clarity, healing, and personal growth. Charlotte centres her practice on a person-centred approach, placing the client at the heart of the therapeutic process and acknowledging that each individual is the expert in their own life.

As a BACP-registered counsellor - BACP stands for the British Association for Counselling and Psychotherapy - she brings empathy, understanding, and professional care to the work she does. She has supported adults with a variety of concerns, including anxiety, grief, low self-esteem, relationship difficulties, and feelings of being stuck. Sessions focus on the client’s values, needs, and goals, and move at a pace that feels manageable and respectful to the individual. Charlotte aims to build a therapeutic relationship grounded in trust and mutual respect where people feel genuinely heard and valued as they navigate life’s challenges.

Approaches to care and how online therapy works

Charlotte draws on client-centred therapy, which focuses on creating an accepting and empathetic environment where the client’s perspective guides the work. This approach helps people explore their values, build self-understanding, and make changes at a pace that feels right for them. She also uses trauma-focused therapy to support those who have experienced traumatic events, offering structured support to process difficult memories and reduce the impact of trauma on daily life.

Deciding which approach fits best is part of the therapeutic journey. Charlotte works collaboratively with each person to identify goals, preferences, and the right ways of working together. Over time she may adapt methods based on what is most helpful for the client, ensuring the plan reflects their needs and priorities.

Online therapy with Charlotte is offered through video calls, phone sessions, live chat, or text-based messaging, giving flexibility to fit therapy around work, family, and other commitments. These options make it easier to access a registered professional from home or another comfortable setting and can support continuity of care when in-person sessions are not possible.