Charlotte O'Neill, BACP

Charlotte O'Neill is a United Kingdom based therapist who brings a warm, client-focused approach to her practice. She is a registered member of the British Association for Counselling and Psychotherapy (BACP), the professional body for counsellors and psychotherapists in the UK. Drawing on client-centered, existential, and solution-focused methods, she adapts her work to meet each person's unique situation and preferences.

Charlotte tailors sessions to the individual rather than applying a single method to everyone. She supports people working through a wide range of concerns including stress, anxiety, low self-esteem, career and work difficulties, depression, relationship and family challenges, grief, trauma and abuse, and coping with life changes. Her style emphasizes listening without judgement and helping clients explore what matters most to them so they can move forward at a comfortable pace.

Recognising that starting therapy can feel daunting, Charlotte aims to make the first steps more manageable by following the client’s lead and offering steady guidance. She frames clients as the experts in their own lives while providing professional support to clarify goals, build coping strategies, and create realistic steps toward change.

Approaches that guide online therapy and support

Client-centered therapy places the person at the heart of the process, prioritising empathy and active listening so clients can explore their feelings and make sense of their experiences. It is useful for stress, anxiety, self-esteem, relationship issues, and life transitions.

Existential therapy encourages reflection on meaning, choice, and personal responsibility, helping people navigate uncertainty, grief, and questions about identity and purpose. It supports those facing major life changes or seeking greater clarity about their values.

Solution-focused therapy concentrates on identifying practical steps and strengths that move a person toward their goals, often useful for career concerns, coping strategies, and short-term problem solving. Charlotte works collaboratively with clients to find the approach or combination of approaches that fits best, discussing goals, preferences, and what feels most helpful rather than prescribing a single path.

Online sessions by video, phone, live chat, or text-based messaging offer flexibility for people balancing work, family, or mobility needs. These formats make it easier to access registered professionals from home or elsewhere, scheduling around daily life and maintaining continuity of care when in-person options are limited.