Fiona Connell, NCPS

Fiona Connell (NCPS) welcomes individuals who may find the first step toward support the hardest to take and offers steady companionship through the process of healing and personal growth. With experience working for many years within a mental health charity, she has recently moved into private practice where she continues to place the client at the centre of care. As a Pluralistic Counsellor she recognises that different methods can help different people and draws on a range of approaches to suit each person she works with.

Her practice emphasises warmth, kindness and integrity to build a trusting therapeutic partnership. Sessions are shaped around the individual through a person-centred approach, so therapy is guided by the client’s needs rather than a fixed plan. She uses regular check-ins to ensure the work remains relevant and to adapt the way forward collaboratively.

Fiona provides a non-judgemental space where clients can explore their experiences, consider change, and plan practical next steps. She treats personal nature of sessions as a core part of the professional relationship, with disclosure only in situations involving a serious risk of harm to the client or others. Her areas of focus include stress, anxiety, trauma and abuse, grief, self-esteem, depression, addictions, anger and career concerns.

Tailoring Therapeutic Approaches for Online Support

Fiona commonly works using a person-centred approach, which focuses on understanding a client’s perspective and building a supportive, empathic relationship so clients feel empowered to explore their own goals and values. This approach is well suited to issues like low self-esteem, depression, and life transitions where personal meaning and alliance are central.

She also practises pluralistic counselling, blending methods to match each person’s needs rather than applying a single model. Pluralistic work might combine reflective listening with practical strategies, helping with stress, anxiety, trauma-related concerns, and managing difficult emotions.

Finding the right way of working is part of the therapeutic process. Fiona approaches this collaboratively, discussing options with clients and adjusting techniques based on the client’s goals, preferences and what proves most helpful in sessions.

Online therapy with Fiona is offered via video calls, phone sessions, live chat and text-based messaging to provide flexibility and accessibility. These formats make it easier to fit therapy into busy lives, maintain continuity of care, and access support from wherever the client is located within the therapist's practice area, while working with registered professionals who tailor the approach to each individual.