Francesca Martin, BACP

Francesca Martin is a seasoned Person-Centred counsellor with 17 years of experience supporting young people, adults and couples through a range of personal and relational challenges. She holds an additional qualification in Couples Counselling and a CPD certificate in Online and Telephone Counselling, and she is a registered member of the BACP - the British Association for Counselling and Psychotherapy, which denotes membership of a recognised professional body. Francesca is also a qualified Counselling Supervisor and has worked across schools and counselling agencies, including work with an agency specialising in alcohol-related issues.

Her background includes eleven years as a School Counsellor, giving her extensive experience with adolescents and families, and she has offered support in a variety of clinical and community settings. Francesca has a particular interest in relationship work and often helps clients explore intimacy, communication and commitment concerns, alongside issues such as stress, anxiety, grief and life transitions.

Francesca works collaboratively rather than directing clients on what to do. She aims to help people make sense of difficult feelings, identify options and develop greater self-understanding. She offers a private, personal space and listens with acceptance and empathy, and she welcomes the opportunity to meet and work with new clients.

Person-Centred and Couples Work Delivered Online

Francesca uses a Person-Centred approach that focuses on understanding the client from their own perspective. This way of working emphasises empathic listening, acceptance and supporting the client to explore feelings and choices - it can be helpful for anxiety, depression, stress and life transitions. She also brings specific training in couples counselling, which means she can support partners to improve communication, clarify expectations and work through intimacy or commitment issues.

Finding the right approach is part of the therapeutic journey and Francesca works collaboratively with each person to identify what feels most helpful. She will discuss goals, preferences and practical needs with clients and adjust the style of work over time so the approach fits the individual or the couple.

Online therapy options include video calls, phone sessions, live chat and text-based messaging, offering flexibility for different schedules and needs. These formats make it easier to access therapy from home or work, reduce travel time and allow ongoing support even when circumstances change. Registered professionals and therapists can use these methods effectively to maintain continuity of care and to support progress over time.