Francesca Whitby, BACP

Francesca Whitby (she/her) is a Person-centred counsellor and a BACP member, registered with the British Association for Counselling and Psychotherapy. She offers a warm, non-judgemental space where people can explore difficult thoughts and emotions while being fully themselves. Francesca combines Person-centred listening with CBT techniques so conversations that prioritise understanding are also grounded in practical strategies to manage day-to-day challenges.

She works with people experiencing anxiety, overwhelm, or a sense of being stuck, as well as those struggling with self-worth, overthinking or relationship difficulties. Francesca supports individuals processing trauma, including domestic abuse, and people dealing with panic, agoraphobia or questions of identity. Her practice also covers areas such as stress, depression, ADHD, parenting, grief and other life transitions, adapting to each person’s needs and circumstances.

Known for a warm, honest and down-to-earth approach, Francesca meets people where they are and helps them find the words and direction that feel right. She explores the patterns that contribute to distress and works collaboratively to build confidence, regain a sense of control and move forward in manageable steps. Her priority is building a trusting therapeutic relationship and supporting clients one step at a time.

Client-Centred and CBT approaches for online therapy

Francesca uses Client-centred Therapy to create a warm, accepting space where people can explore their thoughts and feelings at their own pace. This approach focuses on listening, empathy and supporting the person to find their own insights, which can be helpful for issues like self-worth, relationships and navigating life changes.

She also integrates Cognitive Behavioral Therapy - CBT - which offers practical tools to identify unhelpful thinking patterns and develop coping strategies. CBT can be especially useful for managing anxiety, panic, low mood and stress by building skills for day-to-day situations.

Finding the right approach is part of the therapeutic process and Francesca works collaboratively with each person to determine what fits best for their needs, goals and preferences. She combines understanding with practical techniques and adjusts the balance as the work progresses.

Online therapy with Francesca is offered via video calls, phone sessions, live chat or text-based messaging, providing flexibility for different schedules and communication styles. These options make it easier to access support from home or elsewhere and allow registered professionals to tailor sessions to the client’s preferred format and pace.