Geraldine Costello, BACP

Geraldine Costello is an experienced, person-centred counsellor who specialises in supporting people through grief, loss and addictions while also working with issues such as self-esteem, motivation and relationship concerns. She creates a warm, nonjudgmental space where clients can explore difficult feelings and life events, and she prioritises empathetic listening so people feel heard and respected as they work toward change.

Geraldine has over ten years of professional experience, with particular work in pregnancy care matters, losses and post-abortion counselling. She is skilled in supporting clients facing substance use challenges and uses Motivational Interviewing alongside approaches like the Cycle of Change and Solution Focused Therapy to help people find practical steps forward and build confidence in their ability to change.

As a member of the BACP - the British Association for Counselling and Psychotherapy - Geraldine follows a recognised code of ethics and continues to update her training and professional development. Her practice emphasises a genuine, trusting therapeutic relationship that values acceptance and realism, helping clients to feel safe enough to express themselves fully. She welcomes the opportunity to journey with people for as long or as short a time as they need, offering compassionate support through difficult transitions and ongoing challenges.

Therapeutic Approaches for Effective Online Support

Geraldine Costello integrates client-centred practice and Motivational Interviewing into her online work to meet a range of emotional and behavioural needs. Client-Centred Therapy focuses on creating an accepting, empathetic environment where the client leads the pace of exploration - it is helpful for processing grief, building self-esteem and navigating life changes. Motivational Interviewing is a collaborative, goal-focused method that helps people resolve ambivalence about change and increase their intrinsic motivation - it is often used when addressing substance use and other behaviours the client wants to adjust.

Finding the right approach is part of the therapeutic process, and Geraldine works collaboratively with each person to identify which methods best fit their needs, goals and preferences. She adapts techniques as therapy progresses so clients receive supportive, practical care that aligns with how they want to work.

Online therapy offers flexible options including video calls, phone sessions, live chat and text-based messaging, making it easier to access support from different locations and at different times. These formats allow Geraldine and other registered professionals to maintain continuity of care and to tailor the mode of contact to what feels most comfortable and effective for the client.