Hayley Edwards, BACP

Hayley Edwards is a systemically trained counsellor who frames many concerns in relational terms - recognising that people live and change in the context of relationships rather than in isolation. She focuses on patterns, communication, and the interactions that contribute to difficulties in families, couples, and other close connections, helping people explore how relationships shape their experiences and goals.

Her primary approach is person-centred therapy, which emphasises empathy, respect, and supporting clients to find their own solutions. She also draws on a range of evidence-based therapeutic techniques when these are suitable for a client’s needs, selecting methods that complement the person-centred and systemic work.

Hayley combines professional training with lived experience to offer a non-judgemental and attentive space where sensitive, painful, or embarrassing issues can be explored. She has worked with people facing depression, anxiety, bereavement, trauma, relationship and family difficulties, addictions, and a broad spectrum of other concerns listed among her specialities. She regularly undertakes additional training to refine her skills and approaches.

Hayley holds BACP credentialing - membership of the British Association for Counselling and Psychotherapy, a professional body for counsellors in the United Kingdom. She is passionate about making one-to-one therapy accessible and believes that, with support, people can access the resources within themselves to create meaningful change.

Therapeutic approaches and online care

Hayley works primarily with person-centred and systemic methods. Person-centred therapy centers on empathetic listening and unconditional respect, supporting people to explore their values and make choices that align with their goals - it is often helpful for depression, low self-esteem, anxiety, and life transitions. Systemic therapy looks at relationships and interaction patterns, helping clients and families identify recurring dynamics and develop healthier communication and boundaries - this approach is well suited to relationship, family, and intimacy-related issues.

She also integrates other evidence-based therapeutic techniques as appropriate, selecting interventions collaboratively to suit the client’s needs. Finding the right approach is part of the therapeutic process - the therapist works with clients to identify priorities, try methods, and adjust the plan based on what proves most helpful.

Online therapy with Hayley is offered via video calls, phone sessions, live chat, and text-based messaging, which provides flexibility for people balancing work, family, or mobility constraints. These options make it easier to attend sessions from different locations, maintain continuity of care during life changes, and choose a format that feels most comfortable for each person. Registered professionals can adapt session style and frequency to support progress within the client’s practical needs and schedule.