Hayley Moran, BACP

Hayley Moran is a BACP-registered counsellor who brings six years of clinical contact directly supporting people through a wide range of life challenges. She also draws on over 20 years of experience working across higher education student support, where she supported all age groups in universities and colleges and developed a practical understanding of academic and workplace pressures.

Hayley works for organisations that provide counselling to both adults and young people and has practised as a university counsellor supporting staff and students, as a school and college counsellor, and within an NHS-linked service offering counselling and cognitive behavioural therapy for adults and young people. Her practice blends client-centered, cognitive behavioural, and solution-focused methods so that therapeutic work is tailored to each person she meets.

She has helped people with anxiety, depression, stress, relationship and family difficulties, trauma and abuse, bereavement and loss, parenting and blended family challenges, addictions, sleep problems, anger, self-esteem and confidence, career and motivation issues, neurodiversity-related concerns, and life transitions. Hayley aims to help clients explore and untangle thoughts, build self-awareness, and identify practical steps forward. She welcomes the courage it takes to seek change and offers steady support through that process.

Therapeutic approaches and how they work online

Hayley uses client-centered therapy to create a respectful, non-judgemental space where the client guides the pace and focus of sessions while the therapist listens and reflects to build self-understanding. Cognitive behavioural therapy, or CBT, is used to identify unhelpful thinking patterns and develop practical strategies to change thoughts and behaviour that contribute to anxiety, depression, sleep difficulties, and stress. Solution-focused therapy concentrates on strengths and small, achievable steps - it is action-oriented and helpful when someone wants clear, short-term goals and ideas to move forward.

Choosing the right approach is part of the therapeutic process. Hayley will work collaboratively with each person to explore which methods fit their needs, goals, and preferences, and will adapt the work as progress unfolds. This collaborative exploration helps clients feel involved and confident in the direction of therapy.

Online therapy options such as video calls, phone sessions, live chat, or text-based messaging make it possible to fit support around work, family, and daily life. These formats provide flexibility in scheduling, allow people to engage from their own environment, and make it easier to continue consistent sessions when travel or location would otherwise be a barrier.