Hoi Ting (Heidi) Yeung, BACP

Hoi Ting (Heidi) Yeung is a BACP registered counsellor practising in the United Kingdom with six years of professional experience. She works with people who are struggling with motivation, self-esteem and confidence, and those navigating significant life changes. Heidi approaches each person with respect, sensitivity and compassion, creating a space where concerns can be explored without judgement.

Her work is tailored to the individual - conversations and therapeutic plans are adapted to reflect each client’s unique needs and goals. She recognises that taking the first step toward change takes courage, and she positions herself as a supportive partner in that process. As a BACP registered counsellor Heidi holds a recognised UK professional credential from the British Association for Counselling and Psychotherapy, which reflects an ongoing commitment to professional standards and ethical practice.

Throughout therapy she aims to empower clients to build skills, find clearer direction and develop greater resilience, offering steady guidance while respecting each person’s pace and priorities.

Therapeutic approaches and online support

Acceptance and Commitment Therapy (ACT) invites clients to notice difficult thoughts and feelings without being led by them, and to clarify personal values so actions align with what matters most. It can be helpful for anxiety, low motivation and coping with life transitions. Client-Centred Therapy focuses on a respectful, non-directive relationship where the therapist offers empathy and genuine understanding to help clients explore their experience and build self-trust, which often benefits issues like self-esteem, relationship difficulties and grief. Cognitive Behavioral Therapy (CBT) works with patterns of thought and behaviour, offering practical techniques to manage symptoms of anxiety, depression and unhelpful coping strategies.

Finding the right approach is part of the therapeutic journey and will be decided collaboratively. The therapist will discuss goals, preferences and what feels most useful, and adapt methods as therapy progresses to best support the client’s needs.

Online therapy via video calls, phone sessions, live chat or text-based messaging offers flexibility for scheduling around work, family and time zones, and makes consistent support easier to access. Registered professionals can use these formats to continue meaningful therapeutic work, accommodate different communication styles, and maintain continuity of care for clients wherever they are located.