Iwen Chen, BACP

Iwen Chen is a registered member of the BACP - the British Association for Counselling and Psychotherapy - and brings six years of professional experience supporting people through a range of life challenges. Trained in person-centred psychotherapy in the United Kingdom, she blends that foundation with practical cognitive-behavioural techniques when helpful to address issues such as stress, anxiety, relationship and family conflicts, and depression.

Having lived in the United Kingdom, Germany, China, and Taiwan, she has worked with people from diverse cultural backgrounds and understands how life transitions and cross-cultural experiences can shape personal difficulties. Her international experience informs a flexible, open-minded approach to exploring each person’s story and goals.

As a person-centred practitioner, Iwen emphasises empathy, respect, and collaboration, offering clients a supportive space to reflect and grow. When patterns of thinking or behaviour are maintaining difficulties, she integrates CBT methods to introduce practical skills and new perspectives. Across sessions she aims to help people build resilience, clarify values, and move toward the changes they want to make.

Therapeutic approaches and online support

Iwen works primarily from a client-centred foundation that prioritises empathy, listening, and the client’s own goals. This approach focuses on understanding each person’s experience and offering an accepting space to explore feelings and choices. Cognitive Behavioural Therapy - CBT - is used alongside this when clients would benefit from practical tools to identify patterns of thinking and develop strategies for managing symptoms such as anxiety or low mood. Solution-Focused Therapy is also available to help clients set clear, achievable goals and to build on strengths and small changes that lead to progress.

Finding the right approach is part of the therapeutic journey, and Iwen treats this as a collaborative process. She works with clients to choose or combine methods based on their needs, preferences, and the changes they want to make, adjusting the plan as therapy unfolds.

Online sessions can take place by video call, phone, live chat, or text-based messaging, offering flexibility for people with busy schedules, caregiving responsibilities, or mobility limits. These options make it easier to maintain continuity of care and to fit therapy into everyday life while working with registered professionals and therapists who can tailor the format to individual circumstances.