Jack English, BACP, NCPS

Jack English brings a direct, down-to-earth style to counselling, shaped by more than a decade of life and professional experience. After serving 10 years in the British Army, including frontline deployments with the Desert Rats, he moved into person-centred counselling and has worked with a wide range of people - from veterans to young people in the care system. He combines practical resilience with a calm, non-judgemental presence, supporting people through challenges such as anxiety, stress, anger, low self-esteem, depression, addiction, relationship and family difficulties, trauma and loss, parenting and career issues.

Jack holds a BA (Hons) degree and carries professional credentials BACP and NCPS, which reflect his training and commitment to recognised professional standards. His person-centred approach focuses on meeting the person where they are and following the client’s lead, while drawing on structured methods like cognitive behavioural techniques and solution-focused work when these suit someone’s goals. He avoids jargon and aims to be straightforward and practical, helping clients uncover strengths they may not realise they still have.

Whether someone is struggling with grief, intimacy-related concerns, impulsivity, substance use, or the fallout from relationship breakdown, Jack emphasizes collaboration and respect. He frames therapy as a process of walking alongside the client so they can regain agency and move forward at their own pace.

How therapeutic approaches translate to online support

Client-Centred Therapy focuses on creating an accepting, empathetic space where the client’s perspective guides the work. It helps people exploring identity, confidence, relationship problems, and emotional recovery by placing their needs and choices at the centre of the process.

Cognitive Behavioral Therapy (CBT) offers practical, structured techniques to identify and shift unhelpful thoughts and behaviours. It is often useful for anxiety, depression, stress, anger, and coping with life changes by teaching tools that can be used between sessions.

Finding the right approach is part of the therapeutic journey and Jack works collaboratively to determine what fits each person’s needs, goals, and preferences. He combines person-centred listening with targeted techniques where helpful, and reviews the approach together as progress is made.

Online therapy with Jack is offered via video calls, phone sessions, live chat, or text-based messaging to provide flexibility and access regardless of location or schedule. These options allow registered professionals to deliver consistent, ongoing support that fits around work, family, and other commitments while retaining the relational focus that underpins meaningful therapeutic work.