Jacqueline Isles, BACP

Jacqueline Isles is a BACP-registered counsellor with an MA in counselling and 18 years of clinical experience, specialising in marriage and family work. She supports adults, children, couples and whole families with both short-term concerns and longer-term challenges, adapting her approach to the particular needs of each person and relationship.

Jacqueline is qualified to deliver parenting programmes, including Webster Stratton Incredible Years and enhancing adoptive parenting, and brings practical training to work with parents and carers. She works in a non-directive, client-led way, following the client’s pace because she believes people are the experts in their own lives. That collaborative stance informs work on issues such as stress, anxiety, relationship difficulties, parenting, grief, trauma and coping with life changes.

In sessions Jacqueline aims to provide a calm, non-judgemental and professional space where difficult feelings and past experiences can be explored. When past issues are affecting current relationships or daily functioning, she offers therapeutic support to help people navigate those challenges and reduce the burden they carry. Her practice combines experience with empathy to help clients move toward clearer understanding and more workable ways of relating.

Client-Centered and Psychodynamic Support Online

Jacqueline offers online sessions grounded in client-centered therapy, which focuses on listening, empathy and following the individual’s lead to build insight and confidence. This approach is well suited to those seeking support with self-esteem, everyday stress, relationship concerns and parenting challenges. Psychodynamic therapy is also part of her practice and looks at patterns from past experience that influence current feelings and relationships; it can help when unresolved issues or repeated relationship difficulties are causing distress.

Choosing the right therapeutic approach is part of the collaborative process. Jacqueline works with each person to identify which methods best match their needs, goals and preferences, and she adapts the pace and focus as therapy develops to ensure the approach feels helpful and relevant.

Online therapy offers practical flexibility - sessions can take place by video call, over the phone, via live chat, or through text-based messaging - so people can access support from different locations and at times that fit their lives. Working with registered professionals in this way can make consistent therapy more accessible while still allowing the relational focus and therapeutic depth that Jacqueline provides in her practice.