Jen (Jennifer) Luby, BACP

Jen (Jennifer) Luby offers a compassionate, person-centred practice that meets clients where they are and supports them in finding shifts that feel meaningful. She works relationally and with a trauma-informed lens, adapting her approach to each person’s needs so they can explore experiences at a comfortable pace and move toward greater clarity and self-understanding. Drawing on a range of therapeutic models, she creates a respectful, collaborative space where people can feel seen and heard while they reclaim agency and foster self-worth.

Jen has experience supporting neurodivergent clients, including autistic people and those with ADHD, and welcomes people from LGBTQ+ communities and diverse class backgrounds. She aims to honour each client’s identity and voice while recognising the particular strengths and challenges that shape how people perceive and engage with the world. Her practice focuses on helping clients navigate life changes, relationships, grief, trauma, and questions of purpose in ways that feel authentic and affirming.

Her professional training includes counselling studies at the University of Cumbria, a First-Class Honours degree from the University of Central Lancashire, and a Postgraduate Diploma with Merit from the University of Leeds. She is a registered member of the BACP - the British Association for Counselling and Psychotherapy - and engages in regular supervision and ongoing learning to ensure her work remains ethical, attuned, and grounded in best practice.

Person-centred and trauma-informed support online

Jen brings person-centred practice to online sessions, focusing on the client’s perspective and prioritising empathy, respect, and the client’s own goals. This approach helps people who are working through uncertainty, low self-esteem, life transitions, or relationship concerns by centring their experience and pace.

Her trauma-informed approach recognises how past distress can shape current feelings and behaviour. It emphasises safety, choice, and collaboration, and is helpful for those processing difficult experiences, grief, or the effects of abuse and other relational harms.

Relational work is also central to her practice, attending to patterns in how people connect with others and themselves. This can be useful for clients addressing communication problems, family dynamics, blended family challenges, or struggles around intimacy and boundaries.

Finding the right approach is part of the therapeutic process. Jen works collaboratively with clients to identify which methods fit best with their needs, goals, and preferences, and adapts techniques as the work unfolds.

Online therapy offers practical flexibility - sessions by video, phone, live chat, or text-based messaging allow clients to access support from home or elsewhere, fit therapy around work or caregiving, and choose the format that feels most comfortable. Registered professionals can provide effective, tailored support through these different channels, making it easier to maintain continuity of care and progress over time.