Lisa Wan, BACP

Lisa Wan is a fully qualified and insured counsellor who is registered with the British Association for Counselling and Psychotherapy (BACP), the professional body for counselling and psychotherapy in the UK. She works to the Ethical Framework set by the BACP and receives monthly clinical supervision to support her practice. She is DBS checked and follows GDPR guidelines as part of her working standards. Over a number of years she has provided counselling at Leicester Woman’s Counselling Centre and at First Step, an organisation supporting male survivors of sexual abuse and rape, gaining considerable experience in those community settings.

Her clinical background includes an early qualification as a Holistic Therapist in 1998, which shaped her appreciation for whole-person wellbeing. As her practice developed she noticed that talk-based work often produced the most lasting change for clients, and she trained as a person-centred counsellor. She now describes her style as integrative, tailoring therapeutic work to each person and drawing on a range of approaches to address anxiety, depression and complex trauma. Lisa regularly attends continuing professional development workshops and specialised training to refine her skills and stay current with effective methods of support.

Clients work with her for a range of emotional and life challenges. Her approach emphasises an empathic, non-judgemental space where people can explore difficult experiences and find practical ways forward, with therapy designed around individual needs and goals.

Integrative approaches and online therapy options

Lisa Wan uses client-centred and trauma-focused approaches alongside mindfulness-informed techniques to guide online work. Client-centred therapy emphasises a warm, non-judgemental therapeutic relationship where the therapist follows the client’s lead to explore feelings and personal goals - this approach is helpful for self-esteem issues, relationship concerns and general emotional support. Trauma-focused therapy involves structured methods to process and reduce the ongoing impact of traumatic experiences and is suited to people dealing with complex trauma, abuse or persistent distress. Mindfulness therapy teaches simple attention and awareness practices that can reduce rumination and support stress and anxiety management.

Finding the right approach is a collaborative process. Lisa works with each person to identify what fits their needs, goals and preferences, and adapts methods over time so the work remains useful and relevant. This collaborative stance helps clients feel involved in decisions about their care and creates a flexible pathway through therapy.

Online therapy offers practical benefits for people with busy lives or mobility limits. Video calls recreate face-to-face interaction, phone sessions provide an accessible alternative, and live chat or text-based messaging can suit those who prefer written communication. These options increase flexibility around scheduling and location, making it easier to maintain consistent support while fitting therapy into everyday life.