Nicola Heaps, BACP

Nicola Heaps is a UK-credentialed therapist and a registered member of the BACP - the British Association for Counselling and Psychotherapy, a professional body for counsellors and psychotherapists. She brings focused experience supporting people coping with stress and anxiety and works with couples facing relationship difficulties. Nicola has particular expertise in grief and loss, including support after suicide or the loss of a child, and in end-of-life therapy for those affected by life-limiting and terminal illness.

Her practice is rooted in respect, sensitivity, and compassion, and she tailors each session to meet a client’s individual needs. Nicola recognises that taking the first step into therapy can require courage, and she frames that step as the beginning of a different way of feeling and relating to challenges. Nicola looks forward to working with clients and offering a supportive space to explore concerns and develop ways forward.

Client-Centered and Solution-Focused Support Online

Nicola Heaps uses client-centered therapy to create a compassionate, non-judgmental space where clients lead the pace and focus of their work; this approach helps people explore feelings and personal experiences and is useful for grief, relationship concerns, and emotional distress. Solution-focused therapy complements this by concentrating on practical steps and attainable goals - it helps clients identify small, realistic changes that build momentum and improve day-to-day coping.

Finding the right approach is part of the therapeutic process, and Nicola works collaboratively with each person to determine which methods best match their needs, goals, and preferences. She adapts the balance between listening and goal-setting as therapy progresses so the plan remains client-led.

Online therapy with Nicola offers flexibility and accessibility through multiple formats - video calls, phone sessions, live chat, and text-based messaging. These options make it possible to receive consistent support around work schedules, family responsibilities, or when attending in-person sessions is not convenient. Registered professionals like Nicola can deliver effective therapeutic work remotely, helping clients move toward their goals from wherever they are.