Nicola Juffs, NCPS

Nicola Juffs is a UK-licensed counsellor with a long history of working in supportive roles across the homeless sector, mental health services, and women’s services. She brings a breadth of experience gained over many years of frontline work and moved into formal counselling after qualifying as a Humanistic Counsellor in 2017. Since then she has practised in private settings and within employee assistance programme services, applying a humanistic approach to help clients navigate personal challenges.

Nicola specialises in supporting people with stress, anxiety, motivation struggles, women’s issues, low self-esteem, and low self-confidence, and she also works with concerns such as grief, depression, coping with life changes, and relationship and workplace difficulties. Her practice is grounded in creating an open, nonjudgmental space where clients can explore thoughts and feelings freely. She holds the NCPS credential, a professional registration noted on her profile.

Nicola recognises that beginning therapy takes courage and she aims to walk alongside clients as they make changes. She focuses on building a collaborative relationship that helps people identify practical steps and inner resources to move forward and feel more able to manage everyday pressures and longer-term life transitions.

Practical Approaches for Online Therapy

Client-Centered Therapy places the client’s experience at the centre of the therapeutic work. Nicola focuses on listening, empathy, and supporting clients as they explore their feelings and personal values - an approach that can help with issues like low self-esteem, anxiety, and navigating life changes.

Solution-Focused Therapy concentrates on identifying practical steps and small changes that move a person toward their goals. This forward-looking approach suits people seeking manageable strategies for stress, motivation, workplace challenges, or relationship difficulties.

Choosing the right approach is part of the therapeutic process. Nicola works collaboratively with each person to determine which methods best fit their needs, goals, and preferences, and she adapts over time as those needs evolve.

Online therapy offers practical flexibility - sessions by video call or phone let clients connect from home, while live chat and text-based messaging provide options for shorter check-ins or ongoing support between sessions. These modes make it easier to fit therapy into busy lives and to access consistent care when in-person appointments are not possible.