Paulette Shelley, BACP

Paulette Shelley is a BACP-registered therapist based in the United Kingdom who provides online counselling. BACP refers to the British Association for Counselling and Psychotherapy, a professional body for counsellors and therapists in the UK. She offers a compassionate, non-judgmental space where people can explore difficult feelings and life experiences.

Paulette works from a person-centred perspective that values each client’s unique experience. She listens with sensitivity and respect, helping individuals make sense of emotions such as sadness, anger, anxiety and hopelessness. Her practice supports people facing relationship difficulties, trauma and abuse, low self-esteem, depression and other challenges that affect daily life.

Her goal is to help clients uncover patterns and behaviours that may be holding them back and to support personal insight and growth. Rather than giving direct advice, Paulette encourages clients to find their own answers through reflective work. She is able to work with both short-term concerns and longer-term therapy, adapting the focus as needs evolve.

Paulette also provides support for related issues such as attachment difficulties, grief and loss, panic and obsessive-compulsive tendencies, self-harm, substance-related problems, and recovery from sexual assault and abuse. She accepts international clients and works via video calls, phone sessions, live chat and text-based messaging. Paulette recognises that taking the first step can take courage and is available to support those ready to begin therapy.

Client-Centred and CBT Approaches for Online Therapy

Paulette uses client-centred work to create a warm, respectful space where the client’s perspective is central. This approach involves listening deeply, reflecting emotions and supporting the client to explore their own values and choices - it is helpful for relationship concerns, low self-esteem and processing loss.

She also draws on Cognitive Behavioral Therapy (CBT), which looks at the links between thoughts, feelings and behaviours. CBT offers practical techniques to identify and test unhelpful thinking patterns and to develop alternative coping strategies, which can be useful for anxiety, depression, panic and obsessive-compulsive tendencies.

Choosing the right approach is part of the therapeutic process and Paulette works collaboratively with each person to find what fits best. Registered professionals often tailor methods to a client’s goals, preferences and life context, and Paulette will help determine whether a client-centred focus, CBT techniques, or a blend of both makes the most sense for the work ahead.

Online therapy with Paulette is offered via video calls, phone sessions, live chat and text-based messaging, providing flexibility for different schedules and comfort levels. These options make it easier to access regular support from anywhere, to maintain continuity of care, and to fit therapy around other commitments.