Pauline Cassidy, BACP

Pauline Cassidy is a United Kingdom based therapist registered with the BACP, the British Association for Counselling and Psychotherapy, and brings 14 years of professional experience to her work. She has supported people through stress and anxiety, LGBT-related concerns, relationship difficulties, and family conflicts, helping them navigate the challenges that brought them to therapy. Pauline works from a stance that the client is the expert of their own story and that existing strengths can be mobilised to overcome current obstacles. She recognises that seeking change requires courage and she aims to offer steady support and practical encouragement as clients take the first steps toward a more satisfying and happier life. Her approach combines empathy with clear, collaborative goal-setting so clients can explore their concerns, build coping strategies, and regain confidence in their relationships and daily routines. Throughout the work she prioritises empowerment, respect, and a nonjudgmental atmosphere in which people can make meaningful progress on issues that matter to them.

Therapeutic approaches and online support

Pauline often draws on Client-Centred Therapy, an approach that emphasises empathy, respect, and listening so clients can explore their feelings at their own pace and build self-understanding. This method is helpful for people seeking a supportive space to work through emotional distress, identity questions, or relationship concerns.

She also uses Cognitive Behavioral Therapy (CBT), which focuses on identifying unhelpful thoughts and patterns and developing practical strategies to manage symptoms such as anxiety, stress, and compulsive behaviours. CBT can be effective for clients looking for structured tools and clear steps to reduce distress.

Finding the right approach is part of the therapeutic process, and Pauline works collaboratively with each person to identify which methods fit their needs, goals, and preferences. Together the client and therapist review what feels most useful and adapt the work as progress unfolds.

Online therapy with Pauline is available by video call, phone, live chat, or text-based messaging, offering flexibility for different schedules and comfort levels. These options make it easier to attend sessions from home or while travelling, reduce travel time, and allow continuity of care for international clients and those balancing busy lives.