Rachael Moss, NCPS

Rachael Moss is a UK-based pluralistic counsellor who brings three years of clinical experience to her work supporting people through stress, anxiety, grief, low self-esteem, depression, and compassion fatigue. She combines a warm, welcoming presence with a strengths-based perspective, helping clients to recognise and build on their existing resources while addressing the challenges that brought them to therapy.

Her practice is grounded in client-centered therapy, meaning she prioritises the client’s perspective and aims to create an empathic, respectful space for personal exploration. Rachael also draws on other evidence-informed approaches such as cognitive behavioral therapy, solution-focused methods, and psychodynamic ideas so that each plan of work can be tailored to an individual’s needs.

Rachael holds the NCPS credential, which indicates professional registration for counselling and psychotherapy practice. She focuses on practical emotional work as well as deeper relational themes, including attachment issues, forgiveness, guilt and shame, isolation and loneliness, and questions of life purpose. She also supports clients through pregnancy and childbirth experiences and works with social anxiety and phobia.

Rachael approaches therapy collaboratively, believing that people are the experts in their own lives and that small shifts and acknowledged strengths can lead to meaningful change. She welcomes enquiries from adults in the United Kingdom and aims to help clients take the courageous first steps toward greater fulfilment and wellbeing.

Approaches That Guide Online Therapy

Rachael commonly uses client-centered therapy and cognitive behavioral therapy alongside solution-focused techniques. Client-centered therapy emphasises a supportive, non-directive relationship where the therapist listens with empathy and helps clients explore their own values and goals - this approach is useful for building self-worth, processing grief, and addressing low motivation. Cognitive behavioral therapy (CBT) focuses on identifying and changing patterns of unhelpful thinking and behaviour; it is often used for anxiety, depression, and stress management because it offers practical strategies and skills. Solution-focused therapy concentrates on strengths and small, achievable steps that move a person toward their preferred future and works well for clients seeking clear, goal-oriented progress.

Finding the right therapeutic approach is part of the process and Rachael approaches this collaboratively. She will work with each person to consider their needs, goals, and preferences and adapt methods over time so the work stays relevant and effective.

Online therapy with Rachael is offered via video calls, phone sessions, live chat, or text-based messaging to provide flexibility and accessibility. These options make it easier to fit therapy into busy lives, reduce travel time, and allow people to choose the communication style that feels most comfortable for them while working toward meaningful change.