Rayner Williams, BACP

Rayner Williams is a qualified and experienced Person-Centred counsellor who brings specific training in online and telephone counselling to her work. She is a registered member of the Association for Counselling and Therapy Online (ACTO) and a registered and accredited member of the British Association for Counselling and Psychotherapy (BACP) - the national professional body for counselling and psychotherapy.

She works with individual adults from diverse backgrounds on a wide range of concerns, including anxiety, depression, stress, relationship difficulties, grief and loss, low self-image and challenges related to life transitions. Her practice also pays attention to blended family dynamics, caregiver strain, multicultural issues, social anxiety and workplace concerns.

Rayner believes people need space to name and process their thoughts and feelings, and that putting this need aside can affect how they think, feel and cope. In therapy she treats the person as the expert in their own life and focuses on helping them reconnect with their own insight and resources. Her style is compassionate, warm and interactive, always centred on the individual’s experience.

She does not offer quick fixes, instead supporting clients to develop lasting self-awareness and change through commitment and reflection. When a person is ready to take steps toward a more satisfying life, Rayner aims to support and empower that process. She sometimes cites the Stoic thinker Marcus Aurelius - "The happiness of your life depends upon the quality of your thoughts" - as a reminder of how perspective shapes wellbeing.

Client-Centred and CBT approaches for online sessions

Rayner draws on Client-Centred Therapy and Cognitive Behavioral Therapy (CBT) to guide her online practice. Client-Centred Therapy focuses on providing an empathic, non-judgemental space where the client’s own perspective and understanding lead the work - it helps with emotional processing, relationships and self-esteem. Cognitive Behavioral Therapy (CBT) offers practical tools to identify and shift unhelpful thinking and behaviour patterns, which can be useful for anxiety, stress and low mood. Solution-Focused Therapy is also used at times to help clients set clear goals and build step-by-step strategies for change.

Choosing the right approach is part of the therapeutic journey. Rayner collaborates with each person to explore which methods fit their needs, goals and preferences, adapting the work as progress unfolds so therapy remains relevant and respectful of the client’s pace.

Online sessions - including video calls, phone sessions, live chat and text-based messaging - offer flexibility for people balancing work, family or caregiving responsibilities. These options make it easier to access regular support from registered professionals without needing to travel, and they allow therapy to fit into varied schedules and life demands.