Susan Jenner, BACP

Susan Jenner is a BACP-registered therapist based in the United Kingdom with 16 years of professional experience. She has worked across charity services offering affordable counselling, with university students, and in private practice, bringing a broad clinical background to her work.

Her approach is integrative, drawing on client-centered principles, cognitive behavioural therapy (CBT), Acceptance and Commitment Therapy (ACT), and mindfulness techniques to tailor support to each person. The BACP credential refers to the British Association for Counselling and Psychotherapy, a national professional body that recognises her training and practice.

Susan works with a wide range of concerns, including trauma and abuse, coping with grief and loss, sleep difficulties, motivation challenges, and issues with self-esteem and confidence. She views each person as the expert in their own story and aims to build on existing strengths to help people move forward.

Seeking change often requires courage, and Susan offers steady, compassionate support to help people take the first steps toward a more fulfilling life. She emphasizes collaboration, working alongside clients so they can identify what feels right for them and develop practical ways to achieve their goals.

Therapeutic approaches for online care

Acceptance and Commitment Therapy (ACT) helps people clarify their values and take practical steps toward a meaningful life, even when difficult thoughts or feelings are present. It can be useful for stress, anxiety, and motivation challenges.

Client-Centered Therapy focuses on creating a supportive, nonjudgmental space where the person is treated as the expert in their own experience. This approach is helpful for building self-esteem, exploring relationships, and working through life transitions.

Cognitive Behavioral Therapy (CBT) works by identifying unhelpful thought and behaviour patterns and testing new ways of thinking and coping. It is commonly used for anxiety, low mood, sleep difficulties, and other day-to-day challenges.

Finding the right approach is part of the therapeutic process, and registered professionals will work collaboratively with each person to determine what fits best based on needs, goals, and preferences. Susan Jenner draws on these methods to tailor sessions rather than applying a single model for everyone.

Online therapy offers practical flexibility, allowing work by video call, phone, live chat, or text-based messaging. This makes it easier to access support around work, family, or mobility constraints and helps people maintain continuity of care even when schedules or circumstances change.