Susan John, BACP, NCPS

Susan John works with a holistic focus that addresses both thoughts and bodily sensations to help people release emotions that no longer serve them. She brings practical experience supporting individuals facing stress, anger, relationship difficulties, depression, anxiety, issues of identity and culture, and related concerns, helping them move toward greater balance and clarity.

Susan works with young people and adults using an open, honest, compassionate and non-judgmental stance. She practises in an integrative way so that the methods used are tailored to each person’s needs at a given time. Susan believes people are the authors of their own stories and that tapping into existing strengths can support meaningful change.

Her empathic approach explores vulnerability to build deeper self-awareness and insight, supporting clients on their healing journey. She also offers short-term work focused on the here and now, providing coping strategies for immediate relief. Susan holds professional credentials BACP and NCPS, reflecting her training and commitment to recognised standards in counselling and psychotherapy.

Therapeutic Approaches for Online Emotional Support

Client-Centered Therapy places the client’s perspective at the heart of sessions. The therapist provides empathic listening and gentle guidance so individuals can explore their feelings, build self-awareness, and strengthen self-esteem and decision-making during life transitions.

Emotionally-Focused Therapy (EFT) helps people identify and work with deep emotional patterns that affect relationships and personal wellbeing. It is commonly used for difficulties with intimacy, attachment, relationship conflict, and managing strong emotions with greater clarity and connection.

Finding the right approach is part of the therapeutic process. Susan collaborates with each person to determine which methods match their needs, goals and preferences, adapting techniques as the work progresses so therapy remains relevant and effective.

Online therapy offers practical flexibility - sessions can take place by video call, phone, live chat, or text-based messaging - making it easier to fit support into busy lives or to access a therapist from different locations. These options allow registered professionals to provide consistent care, respond to changing needs, and create appointments that suit each client’s routine and comfort level.