Dr. Caroline Norman, BACP

Dr. Caroline Norman has worked as a qualified counsellor and psychotherapist for over twelve years. She has experience working within the NHS as a psychotherapist and addictions counsellor and has served in the private sector as a clinical lead in a workplace counselling service where she supervised other therapists. She now runs a busy private practice and has more than nine years of experience supporting clients remotely by telephone, video and text chat.

Her academic background includes a PhD in sociology that investigated mental health in education, a postgraduate diploma in cognitive behavioural therapy (CBT), a certificate in counselling supervision and a diploma in integrative counselling and psychotherapy. She also holds an MA in Social Research with distinction and a BA (Hons) in Philosophy and Sociology with first class honours. She is a member of the BACP - the British Association for Counselling and Psychotherapy.

In clinical work she draws on psychodynamic, person-centred and CBT techniques, integrating elements from these approaches to meet the individual needs of each client. She works both short term and long term depending on the presenting issues and the person's circumstances.

Dr. Norman is experienced in supporting adults through challenging or traumatic childhoods, family problems, grief and loss, relationship difficulties, self-esteem and mood concerns, anxiety, personality difficulties, work-related problems and long-term health issues. Her specialist focus is helping adult clients understand and move forward from childhood difficulties that continue to affect their present lives. She describes herself as reflective, thoughtful, sensitive and empathic, and brings prior experience in teaching, mentoring, research and writing to her therapeutic practice.

Approaches that inform online therapy and practical benefits

Attachment-Based Therapy focuses on understanding patterns formed in early relationships and how these influence current emotional needs and interpersonal connections. It can help people working through difficulties rooted in childhood relationships and issues with trust and closeness.

Client-Centred Therapy emphasises a warm, non-directive stance where the therapist listens attentively and supports the client to explore their feelings and make their own choices. This approach is useful for building self-understanding, self-esteem and confidence to face life changes.

Cognitive Behavioural Therapy (CBT) helps clients identify and shift unhelpful thoughts and behaviours that contribute to anxiety, low mood and stress. It offers practical strategies to manage symptoms and develop coping skills.

Finding the right therapeutic approach is part of the work together. Dr. Norman will collaborate with each person to decide which methods best fit their goals, needs and preferences, and she adapts the mix of approaches as therapy progresses.

Online therapy with Dr. Norman is offered by video calls, phone sessions, live chat and text-based messaging, giving flexibility to suit different schedules and communication styles. These options make it easier to access regular support without travel and to maintain continuity of care during busy or changing periods of life.