Donna Lemaitre, BACP

Donna Lemaitre is an experienced integrative counsellor and a registered member of the BACP (British Association for Counselling and Psychotherapy) working in private practice at Betterhelp. She holds a certificate in Online and Telephone Counselling and is undertaking further advanced training in Psychotherapeutic and Integrative Counselling to deepen her clinical skills. Over eight years she has continued professional development through numerous CPD courses covering trauma, abuse, anxiety, bereavement, depression, self-acceptance, low self-esteem and confidence.

Her work is grounded in a person-centred approach that recognises the client as the expert in their own life, offering an empathetic, warm and non-judgemental space in which thoughts and feelings can be explored at a comfortable pace. Alongside this foundation she integrates psychodynamic perspectives and cognitive behavioural techniques and adopts a trauma-informed and culturally informed stance, tailoring interventions to meet each individual’s needs. Donna supports clients to develop insight, build confidence and work towards meaningful self-development.

Her earlier roles include volunteering as a counsellor with a mental health charity supporting people with depression, anxiety, PTSD, abuse, stress, anger and low self-esteem, and three years as a bereavement support volunteer at a hospice, where she helped people navigate grief related to many forms of loss. Having experienced therapy personally, she understands both the challenge and the potential for growth that counselling can bring, and she aims to help people find understanding, perspective and a way forward. Those interested in exploring therapy are invited to get in touch to discuss what they are facing and whether working together feels right.

Therapeutic approaches for online support

Acceptance and Commitment Therapy (ACT) helps people notice and accept difficult thoughts and feelings while clarifying personal values and taking meaningful action. It is often useful for anxiety, stress and navigating life changes because it focuses on living in line with what matters rather than trying to eliminate discomfort.

Attachment-Based Therapy explores relational patterns formed in early relationships and how they influence current connections and emotional responses. This approach can support work around abandonment, attachment issues, intimacy-related difficulties and family dynamics by helping people understand and reshape how they relate to others.

Client-Centred Therapy emphasises a respectful, non-judgemental therapeutic relationship in which the person is listened to and supported to find their own solutions. It is particularly helpful for building self-esteem, increasing self-awareness and fostering personal growth.

Finding the right approach is part of the therapeutic process. Donna collaborates with clients to identify which methods best match their needs, goals and preferences, and adapts strategies as therapy progresses so the work remains relevant and effective.

Online sessions by video, phone, live chat or text-based messaging provide flexibility for people with busy schedules, mobility limits or those living at a distance. These formats make it possible to maintain continuity of care, fit therapy into daily life and access registered professionals from different locations, while still preserving the relational focus that underpins effective therapeutic work.