Fiona Platts, BACP

Fiona Platts is a UK qualified counsellor with three years of direct client experience in both private practice and online work with Betterhelp. She supports people dealing with trauma, sexual abuse, stress and anxiety, relationship difficulties, grief and loss, and depression, guiding them toward clearer perspectives and practical ways forward.

Fiona aims to provide individualized care, shaping sessions around each person’s unique needs and circumstances. She works at a pace chosen jointly with the client so that progress feels manageable and respectful of personal boundaries. Her approach encourages clients to explore themselves and their situations from fresh angles, helping them uncover resources they may already have.

Fiona holds BACP, which indicates membership with the British Association for Counselling and Psychotherapy. She emphasizes collaboration and empowerment, offering steady support for those taking the often difficult first steps toward change. The focus of her work is to help clients find their own path through life’s challenges while feeling heard and supported along the way.

Approaches and online support for trauma and life transitions

Fiona commonly draws on client-centered therapy and trauma-focused therapy in her online work. Client-centered therapy focuses on listening with empathy and helping the person lead the pace and direction of their sessions - it is useful for building self-awareness, improving self-esteem, and navigating relationship or life changes. Trauma-focused therapy addresses the effects of traumatic experiences directly, using techniques that help reduce distress and support coping with memories, triggers, and ongoing impacts on daily life.

Finding the right approach is part of the therapeutic process. Fiona works collaboratively with each client to identify which methods fit their needs, goals, and preferences, and she adapts the plan as progress unfolds so the work remains relevant and comfortable.

Online therapy offers practical flexibility for people balancing work, family, or mobility needs. Video calls and phone sessions allow conversational depth similar to in-person meetings, while live chat and text-based messaging can suit those who prefer shorter, written exchanges or need scheduling convenience. These options make it easier to maintain continuity of care and access support from home or wherever life takes someone.