Francesca Dolan Wills, BACP

Francesca Dolan Wills is a UK-based therapist with six years of professional experience supporting people through grief, anxiety, stress, relationship and family challenges, and a range of life transitions. She draws on work with local hospices, a pregnancy loss charity and several community organisations, as well as more recent roles providing support within NHS and police services. Before training as a therapist, Francesca spent eight years as a work and employment coach for the UK government, and since June 2023 she has combined private practice with roles for a cancer youth charity and employee assistance programmes.

Her practice includes focused help for infertility and pregnancy loss, career difficulties, parenting and blended family matters, trauma and abuse, depression, ADHD and intimacy-related issues. Francesca also works with people experiencing chronic illness, caregiver stress, codependency, fertility and bereavement concerns, and compassion fatigue. She has experience across diverse cultural and religious backgrounds and sees international clients as well as people in the United Kingdom.

Francesca holds BACP recognition - membership of the British Association for Counselling and Psychotherapy - which reflects professional standards within the UK. In sessions she aims to create an open, nonjudgemental space where thoughts and feelings can be explored and practical steps considered. She offers therapy by video, phone, live chat and text-based messaging, helping clients find approaches that fit their needs and circumstances.

Therapeutic approaches for online support

Francesca uses client-centered therapy to create a listening space where the client’s priorities guide each session. This approach focuses on empathy, active listening and collaboration, helping people facing grief, relationship issues, low self-esteem and major life changes to explore feelings and identify what matters most to them.

She also draws on Emotionally-Focused Therapy (EFT), which helps people understand and shift emotional patterns in relationships and attachment. EFT can be useful for couples and individuals working through intimacy-related issues, communication problems, family conflict and the emotional aftermath of trauma.

Finding the right approach is part of the therapeutic process and Francesca works collaboratively with each person to tailor methods to their needs, goals and preferences. She will discuss options, adapt techniques and review progress together to ensure the chosen path feels helpful.

Online therapy with Francesca is offered by video calls, phone sessions, live chat and text-based messaging, providing flexibility for different schedules and comfort levels. These options make therapy more accessible for clients managing busy lives, shift work, caregiving responsibilities or long-distance arrangements, and allow registered professionals to deliver consistent, ongoing support across locations.