Helen Greenaway, BACP

Helen Greenaway is a psychotherapist and coach at Betterhelp who supports people navigating anxiety, low self-esteem, and patterns of overthinking. With a focus on practical coping and emotional insight, she specialises in helping clients move beyond unhelpful cycles and build greater confidence. Helen works with many high-functioning individuals who nevertheless experience persistent worry, fear of making mistakes, imposter feelings at work, and difficulty setting boundaries in relationships.

Her practice also addresses night-time overthinking and sleep difficulties, emotional overwhelm, and rejection sensitivity dysphoria related to ADHD. Helen helps clients explore what keeps them stuck and develop clearer ways of responding to stress, relationship challenges, and life transitions. She combines psychotherapeutic listening with coaching skills to support people as they reflect, process, and take steps toward change.

Helen is accredited by the BACP, the British Association for Counselling and Psychotherapy, which is the professional body for counselling and psychotherapy in the United Kingdom. She offers flexible options for contact, including video call, phone, or messenger, and aims to reply within 24 hours. Helen recognises the courage it takes to reach out and welcomes people whether they are in crisis or looking for support before things escalate.

Therapeutic Approaches and Online Support

Helen often draws on client-centered therapy, which places the client's experience at the centre of the work. This approach emphasises empathic listening and collaboration, helping people explore their feelings, values, and strengths so they can build self-understanding and confidence.

She also uses cognitive behavioral therapy, a structured method that helps identify unhelpful thought and behavior patterns and develop practical strategies to manage anxiety, sleep problems, low mood, and stress. CBT focuses on skills that can be applied between sessions to support day-to-day coping.

Helen may integrate solution-focused techniques when clients want goal-oriented, short-term work aimed at specific changes such as improving communication, setting boundaries, or managing difficult transitions. These methods look for practical steps and existing strengths to move forward.

Finding the right approach is part of the therapeutic process, and Helen works collaboratively with each person to determine what fits their needs, goals, and preferences. Together they review what is and is not helping and adjust the approach over time.

Online therapy with Helen is offered via video calls, phone sessions, live chat, or text-based messaging, providing flexibility for different schedules and needs. These options make it easier to access regular support, maintain continuity of care during life changes, and choose the format that feels most comfortable for the individual.