Helen Pool, BACP

Helen Pool is a UK-based therapist with eight years of clinical experience supporting people through stress, anxiety, relationship and family difficulties, low self-esteem, addiction, trauma and loss, parenting challenges, career strain, and major life changes. She combines personal insight with professional training to help clients notice the patterns that hold them back and to build more authentic, resilient ways of living. Her approach is integrative and tailored - drawing on psychodynamic ideas, cognitive behavioural techniques, hypnotherapy, mindfulness, and person-centred principles to meet each person where they are.

Having navigated her own journey from people-pleasing and the long shadow of childhood loss, Helen uses that lived experience to inform her empathic, gently challenging style. She values clarity, collaboration, and steady exploration, helping people uncover the underlying causes of pain and develop practical ways to change unhelpful patterns. Helen also brings professional life experience from previous roles in engineering and project management, which shapes her understanding of workplace pressures and practical stressors.

Helen holds a Postgraduate Diploma from Leeds Beckett University and a Diploma in Hypnotherapy, and she is a registered member of the BACP and NCPS. She works with adults and young people aged 11 and up and offers sessions by video, phone, live chat, and in-app messaging for clients across the world.

How therapeutic approaches translate to online support

Attachment-Based Therapy focuses on early relational patterns and how they shape current connections. It helps people understand fears of abandonment, attachment wounds, and relational triggers so they can develop more secure ways of relating to others.

Client-Centred Therapy emphasises a respectful, non-directive relationship in which the therapist offers empathy and unconditional positive regard. This approach supports self-exploration, rebuilding self-worth, and finding personal solutions that feel authentic.

Cognitive Behavioral Therapy (CBT) examines the links between thoughts, feelings, and behaviours, offering practical tools to reduce anxiety, manage mood, and change unhelpful patterns. It is well suited to people seeking structured strategies alongside reflective work.

Finding the right approach is part of the therapeutic journey. Helen works collaboratively with each person to identify which methods fit their needs, goals, and preferences, and she adjusts plans as progress unfolds. The choice of approach is guided by the client rather than being imposed.

Online therapy with Helen is offered through video, phone, live chat, or messaging, making it easier to fit sessions around work, family, and other commitments. These options increase accessibility for international clients and for those who prefer different modes of communication, while still allowing registered professionals to provide focused, consistent care.