Jackie Garratt, BACP

Jackie Garratt is a professionally qualified counsellor and Life Coach who supports people in rebuilding mental health and wellbeing. She works with individuals facing stress, anxiety, trauma, relationship and family challenges, parenting difficulties, grief, low self-esteem and a wide range of life changes, helping clients to grow through what they are experiencing and move toward greater purpose and value.

Jackie offers a calm, compassionate and down-to-earth presence, and she adapts her approach to suit each person she meets. She combines a main Person-Centred approach with techniques from Cognitive Behavioral Therapy, Acceptance and Commitment Therapy and Solution-Focused therapy to tailor sessions to the client’s needs. This flexibility supports exploration of triggers, flashbacks, spiralling thoughts, self-critical inner dialogue, avoidance patterns and other difficulties that can limit everyday functioning.

She is registered with the British Association of Counselling and Psychotherapy (BACP), the professional body for counsellors and psychotherapists in the United Kingdom, and has completed additional training to work with young people and with survivors of sexual violence. Jackie is also qualified as a Life Coach, which adds practical tools for addressing mindset and limiting self-beliefs.

Her background includes many years of community work supporting children, adults and families, with previous roles as a youth and support worker, foster carer and women’s project coordinator offering specialist support to women affected by domestic abuse, sexual assault and childhood trauma. Jackie works with people of all ages and can include consideration of faith where requested, offering Christian counselling alongside support for those of other or no faith backgrounds.

Approaches for online therapy and practical support

Jackie uses established therapeutic models to guide online sessions in clear, practical ways. Acceptance and Commitment Therapy helps clients notice unhelpful patterns of thought and focus on values-driven actions, which can be useful for anxiety, low mood and life transitions. Client-Centred Therapy places the client at the heart of the work - the therapist offers empathic listening and a non-judgmental presence to help people explore feelings, build self-understanding and develop confidence. Cognitive Behavioral Therapy is a practical, structured approach that looks at the links between thoughts, emotions and behaviours, offering tools to manage symptoms of anxiety, depression and unhelpful coping habits.

Finding the right approach is part of the therapeutic process. Jackie works collaboratively with each client to identify which methods fit their goals, preferences and circumstances, and adapts techniques as progress unfolds to ensure a personalised pathway forward.

Online therapy offers flexible ways to connect - video calls, phone sessions, live chat and text-based messaging - which can make it easier to schedule regular appointments and access support from home or work. These options increase accessibility and allow therapy to fit around daily life while still giving structured guidance and emotional support from registered professionals.