Marlene Jenas, BACP

Marlene Jenas is a person-centred therapist who helps people make sense of emotions that can feel confusing or overwhelming. She creates a calm, nonjudgmental environment where individuals are invited to explore their thoughts and feelings at a pace that feels comfortable for them. Many people arriving for counselling are coping with loss, restricted life changes, grief, or ongoing uncertainty, and Marlene focuses on helping them reconnect with themselves and find greater clarity.

Sessions are 45 minutes long and designed to give clients space to speak freely without pressure or unsolicited advice. Marlene listens with empathy, reflecting back what she hears and supporting people as they name and work through difficult experiences such as bereavement, relationship strain, or personal transitions. She recognises that beginning therapy can feel uncertain and aims to ease that process by guiding conversations in ways that feel natural and useful for each person.

Marlene holds BACP, which is the British Association for Counselling and Psychotherapy, indicating professional membership in a recognised counselling body. Taking the step to seek support is framed as an act of self-care, and Marlene offers steady, compassionate accompaniment for those ready to begin that journey.

Client-Centred Support Delivered Online

Client-centred therapy is built around respectful, empathic listening and the belief that people have the capacity to find their own solutions when given understanding and space. This approach involves the therapist following the client’s lead, offering reflection and acceptance rather than direction, and is helpful for issues such as grief, relationship concerns, stress, anxiety, and life changes.

Marlene emphasises a compassionate, person-led way of working that creates room for clients to explore painful experiences at their own pace. The therapeutic relationship itself - being heard and valued without judgement - is central to this approach and can support healing from trauma, loss, low self-esteem, and difficult transitions.

Finding the right approach is part of the therapeutic process, and Marlene works collaboratively with each person to identify what feels most helpful. Together they consider the client’s needs, goals, and preferences to arrive at a plan that fits.

Online therapy options include video calls, phone sessions, live chat, and text-based messaging, providing flexibility to fit therapy into busy lives. These formats make it easier to access consistent support from registered professionals without needing to travel, allowing people to engage from locations that suit them while maintaining regular contact and momentum in their work.