Michelle Lumley, BACP

Michelle Lumley is a BACP registered counsellor offering compassionate, person-centred support for adults across the United Kingdom. She works both online and face-to-face, tailoring an integrative approach to meet each client’s needs and combining humanistic listening with therapeutic techniques drawn from several models. Michelle explains that building a trusted relationship is central to her work - she listens attentively, asks curious questions, and gently helps clients to identify what they want to change or understand.

With three years of professional experience, Michelle has supported people with anxiety, depression, trauma and abuse, relationship and parenting difficulties, ADHD, grief, stress, self-esteem concerns, eating and sleeping challenges, anger, and career-related issues among others. She also addresses more specific areas such as attachment and abandonment issues, chronic illness and pain, caregiver stress, and difficulties with intimacy and communication. She offers both short-term and long-term counselling and provides flexible appointment times to accommodate changing shift patterns.

Michelle uses creative tools when helpful, including art materials and reflective writing, to open alternative ways of expressing difficult experiences. She maintains professional development and holds professional liability insurance. Described as patient, kind and curious, Michelle aims to create a nonjudgmental space where progress is reviewed regularly and the pace of work is set in collaboration with each client. Initial sessions include an exploratory conversation and paperwork to agree a clear working plan that reflects the client’s goals and preferences.

Approaches, Collaboration, and the Benefits of Online Therapy

Michelle integrates several accessible therapeutic approaches to support clients in an online format. Client-Centred Therapy focuses on creating a warm, nonjudgmental relationship where the client’s perspective guides the pace and direction of work - this approach is useful for exploring self-esteem, relationship needs, and life transitions. Attachment-Based Therapy explores patterns formed in early relationships and how those patterns affect current connections; it can help with abandonment, intimacy issues, and relational stresses. Cognitive Behavioral Therapy (CBT) offers practical tools to identify and change unhelpful thoughts and behaviors, often used for anxiety, depression, and stress-related difficulties.

Finding the right approach is part of the therapeutic journey. Michelle works collaboratively with clients to identify which methods fit their needs, goals, and preferences, and she reviews progress regularly to adjust the plan together. This shared decision-making helps tailor sessions whether the focus is short-term problem-solving or longer-term exploration.

Online therapy with Michelle is offered via video calls, phone sessions, live chat, or text-based messaging, providing flexibility for different lifestyles and schedules. These options make it easier to access therapy from home or between commitments, support continuity of care when travel is difficult, and allow clients to choose the communication style that feels most comfortable for them.