Robert Marshall, BACP

Robert Marshall is a qualified person-centered counsellor who blends a compassionate, down-to-earth approach with practical therapeutic skills. He prioritises empathetic listening and works to create a non-judgemental space where clients can explore emotions and life difficulties at their own pace. He has gained experience using cognitive behavioural techniques and motivational interviewing through voluntary work with Tayside Council on Alcohol, and he brings that blend of approaches to sessions when appropriate.

Robert accepts that every person is fallible and unique, so he meets clients with openness and without judgement. He aims to make it easier for people to be honest about their struggles while offering calm, dependable support. His style is grounded and accessible, encouraging clients to connect, reflect, and find ways forward that fit their values and circumstances.

He also speaks from personal experience, having faced addiction and depression in the past. After seeking help he reports feeling free, and that lived experience informs his perspective as a practitioner. Robert holds the BACP credential - membership of the British Association for Counselling and Psychotherapy - which indicates professional alignment with recognised standards in the field.

Integrating person-centered care with practical online methods

Robert uses client-centered therapy to place the person's experience at the heart of sessions, offering acceptance, empathy, and a focus on the client's own goals and values which can help with emotional processing and relationship concerns. Cognitive Behavioral Therapy, or CBT, is used to identify unhelpful thinking and behavior patterns and to develop practical strategies for anxiety, low mood, and coping with change. Motivational Interviewing supports clients who are ambivalent about change by exploring personal motivation and building commitment, which can be especially useful for addictions and behaviour change.

Finding the right approach is part of the therapeutic process. Robert works collaboratively with each person to determine which methods fit best with their needs, goals, and preferences, adjusting the focus as progress is made. This collaborative stance helps ensure therapy feels relevant and achievable for the individual.

Online therapy offers flexible ways to meet - video calls, phone sessions, live chat, or text-based messaging - making it easier to fit sessions around work, family, or mobility constraints. These options increase accessibility and allow continuity of care across locations, while still enabling meaningful conversation, goal-setting, and practical skill-building with a registered professional.