Vickie Wai Hay Chan, BACP

Vickie Wai Hay Chan is a UK-based counsellor and sex therapist who moved from Hong Kong with her family in 2022. She brings 18 years of professional experience and holds a Master’s degree in Counselling from Australia (2006). Her training includes a Professional Certificate in the Use of the Satir Growth Model for individual and family therapy and a Professional Certificate in Sex Therapy; she is also a Certified Sex Therapist. Vickie is a registered counsellor with the British Association for Counselling and Psychotherapy (BACP), the UK professional body for counsellors and psychotherapists.

Her clinical work began in hospitals and social service organisations in Hong Kong and, over the past decade, she has developed particular expertise within employee assistance program settings, helping people with work stress, relationship issues, mental health concerns, crisis intervention and sex therapy. Her practice is grounded in family therapy and humanistic approaches, with particular influence from the Satir model, and she places emphasis on recognising and strengthening each person’s internal resources to meet life challenges.

Vickie works with a broad range of issues including stress, anxiety, depression, relationship and family difficulties, trauma and abuse, intimacy and sexuality, grief, parenting and career concerns. She provides therapy in English, Cantonese and Mandarin and accepts international clients. Vickie invites people who want to explore their inner strengths and build self-help abilities to begin a collaborative journey toward greater understanding and resilience.

Therapeutic approaches and online support

Client-Centered Therapy emphasizes a compassionate, non-judgemental environment where the client’s perspective guides the work. It helps people explore feelings, build self-awareness and strengthen personal resources for coping with life changes and relationship concerns.

Cognitive Behavioral Therapy (CBT) focuses on identifying and adjusting unhelpful thinking and behavior patterns. It is often used for stress, anxiety, mood difficulties and practical coping skills when symptoms interfere with daily life.

Emotionally-Focused Therapy (EFT) concentrates on emotional experience and interpersonal bonds, making it useful for couples and family issues where attachment and communication patterns affect wellbeing.

Finding the right approach is part of the therapeutic process. Vickie works collaboratively with clients and will help determine which methods best match each person’s goals, needs and preferences, adjusting the plan as progress unfolds. Registered professionals and therapists often blend techniques to suit individual circumstances.

Online sessions offer practical flexibility - clients can meet by video call, phone, live chat or text-based messaging. These options make it easier to fit therapy into busy schedules, connect across time zones and maintain continuity of care when in-person meetings are not possible.