Yolanda Frost, BACP

Yolanda Frost is a fully insured, licensed and BACP registered counsellor practising in the United Kingdom with four years of professional counselling experience. She works primarily with people navigating grief and loss, anxiety, relationship difficulties and the everyday struggles that can reduce quality of life. Her practice emphasises a person-centred, experiential approach that connects thoughts and feelings with bodily sensations to support clients who find nervous-system based methods helpful for regulation and coping.

Yolanda has experience providing counselling within a hospice setting, supporting individuals and families facing bereavement and life-limiting illness. She understands how grief can be complex, overwhelming and unpredictable, and she offers practical and compassionate support to help people process anger, resentment, sadness and other difficult emotions while building resilience and meaning.

In online work she currently offers live chat and asynchronous messaging, and she maintains a recurring schedule that often suits early risers. Messages sent to her inbox are usually responded to within 24 hours. She is willing to share resources and to work through specific life issues collaboratively, and she typically recommends an initial block of four to six sessions before reviewing progress and planning next steps.

Yolanda engages in ongoing continued professional development and regular supervision in keeping with ethical practice. Her training background includes somatic and sensorimotor approaches, internal family systems, grief work, CBT-informed anxiety work, and other specialist workshops that inform a flexible, client-focused style of support. She encourages people who are unsure about therapy to reach out and explore goals and needs together. If someone is experiencing a mental health emergency she asks that they contact local crisis services, Samaritans on 116 123, or dial 999 in an emergency.

Therapeutic approaches and online working

Yolanda integrates several evidence-informed approaches in online work to meet individual needs. Attachment-Based Therapy explores how early relationships influence current patterns of relating and can be helpful for people struggling with trust, intimacy-related issues, abandonment or repeating relationship difficulties. Client-Centered Therapy places the client at the centre of the process, offering empathic listening and a non-judgemental space to help people find their own solutions and build self-esteem and resilience. Cognitive Behavioral Therapy - CBT - focuses on identifying unhelpful thinking and behaviour patterns and developing practical strategies to reduce anxiety, manage mood, and change unhelpful habits.

Finding the right approach is part of the therapeutic journey. Yolanda works collaboratively with each person to clarify goals, try techniques, and adapt methods so the work reflects the client’s needs, preferences and pace. Reviews take place so the approach can shift as progress is made.

Online therapy offers flexible ways to engage, and Yolanda supports people through live chat and asynchronous messaging as part of her practice. More broadly, online options - including video calls, phone sessions, live chat and text-based messaging - make it easier to fit therapy around work, family and mobility needs, reduce travel time and increase access to registered professionals from different locations.